Without Skills Data, You Are Flying Blind!
Regular skills audits to empower a human-skills-data-driven approach to operations, growth, and strategic decision-making.
Regular skills audits to empower a human-skills-data-driven approach to operations, growth, and strategic decision-making.
No need for expensive, time-consuming and intrusive consultants performing on-site interviews and analysis.
We utilise Peer Technology to conduct our audits fully remotely and without disturbing daily operations.
Our team of expert HUMAN reviewers include senior leaders with Sales, Marketing, Customer Support and Customer Service backgrounds.
We use carefully curated competency frameworks to assess employee skills developed with some of the world's leading authorities on corporate customer-facing skill sets.
We discuss the scope of the audit in detail; what you aim to learn, key skills you are looking to assess or specific teams/functions for us to focus our attention on.
This dictates the way we setup our audit and deliver the final report.
We invite employees to create a Peer account and provide directions on installing the Peer Chrome extension used to capture video and/or audio examples of performance.
We recommend a minimum of 30 days to gather examples of performance from employees with a minimum requirement of 2 examples per employee. Of course, the more evidence provided, the deeper the analysis.
As we review while data is being gathered, we aim to get all reviewing completed within 14 days of the last example of performance having been submitted.
At this stage, you will receive a comprehensive report based on your specific needs, including, but not limited to, a core competency matrix, skills grading per employee/team/department, links to all examples of performance with completed individual reviews and feedback, recommendations for improvement and highlights of above average performance.
PeerAudits can be one-off snapshots or spaced at regular intervals to evaluate and highlight progress.
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Our excellent customer support team is ready to help.
Our excellent customer support team is ready to help.
